This Jackpot City registration guide walks you through the process to smooth the experience for you. Whether you are a seasoned or new player, this guide further reinforces the casino’s quick, easy, and streamlined sign-up process so you can get straight to playing the casino games.
| Jackpot City Registration | Online |
|---|---|
| Sign-up Time | 3-5 minutes |
| JackpotCity Verification requirement | An actively registered Tanzania mobile phone number, a valid Government ID, and a 3-month utility bill |
| JackpotCity Register | SIGN UP TO JACKPOT CITY |
How Does the Jackpot City Registration Process Work?
We tested and confirmed that completing the Jackpot City registration process is simple and takes no more than 5 minutes. Here is a step-by-step guide on how to complete the process:
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Head to the Jackpot City Casino website on your mobile device.
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Click on the blue “Sign Up” button at the top right side of the screen.
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On the signup form, enter your Tanzanian-registered mobile phone number and password, choose a language, enter a sign-up code (if you have one), and agree to the terms and conditions.
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Click on the Sign Up button at the bottom of the signup form to complete the process.
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After the registration process is complete, you will be asked if you want to deposit money into your account for the first time. Click on Deposit Now or Deposit Later based on your preferences.
How to Sign up via SMS
Our research found that, unfortunately, Jackpot City casino doesn’t offer the option to sign up via SMS for Tanzanian players at the moment.
Signing Up Via the App
Completing the Jackpot City registration process via mobile apps is no different from using a mobile or web browser. There are simply a few slight differences in the tools used. Jackpot City casino offers both Android and iOS app versions. So, to sign up for the online casino via the app, you have to download the relevant app onto your device first.
For iOS device users, you can download the iOS app from the App Store. For Android device users, unlike many online casinos in Tanzania, Jackpot City has its app available directly on the Google Play Store.
For Android users, there is no need for website APK downloads. Instead, you simply download the Jackpot City app from the Play Store. After downloading and installing the app on your device, launch it and follow the same registration steps as you would on a web browser.
Jackpot City Welcome Bonus
Validated for
Tanzaniaon 16/5/2025
- Extensive game selection
- Low data gaming options
- User-friendly mobile apps
After completing the Jackpot City registration process, you’ll be eligible for the Max Payout Aviator bonus. While there is no specific Jackpot City promo code, all you have to do is meet the minimum betting requirements.
The Jackpot City Max Payout Aviator bonus comes with specific betting amount requirements. This bonus has minimum and maximum bet amounts of Tsh 5.00 and Tsh 50,000, respectively.
Jackpot City Registration Terms and Conditions
When completing the Jackpot City registration process, you have to take note and adhere to the terms and conditions to successfully register your account with no hiccups. Here is what to consider:
As per Tanzanian laws, governed by the Gaming Board of Tanzania, you must be at least 18 years old to register an account with Jackpot City and to start playing.
Jackpot City casino web browser and mobile app platforms are all exclusive for Tanzanian players. This means that to register and access your Jackpot City account, you must be in Tanzania.
After all, Jackpot City casino also holds a licence from the Gaming Board of Tanzania, meaning the casino platform is licensed to operate in Tanzania alone. This means the platform is open to use by Tanzanian residents and nationals alone.
When registering, make sure you have a valid and active registered Tanzanian mobile number. This is because you use your phone number to register for the account. Further, your mobile number will be connected to your payment wallet for deposits and withdrawals, so it needs to be active.
Make sure the information you provide reflects reality, particularly your identification documents. You want to do this during the registration process to prevent any issues in the future.
This is because every account holder on the Jackpot City online casino platform must verify their account at some point. This is usually done before the first withdrawal process. So, to prevent your funds from being held, you want to provide accurate information.
How to Make a First Deposit
Depositing money into your account is simple and straightforward, taking no more than 5 minutes if there aren’t any issues with the networks or providers. Currently, Jackpot City casino accepts mobile money wallets as a deposit method. You can choose to deposit via Airtel Money, Vodacom or Mixx by Yas.
Here’s how you deposit money into your account via any of the mobile money wallets:
- On your app, mobile, or web browser, log in to your account.
- Once you log in to your account, click on the yellow Deposit button at the top right corner of the screen, or click on the drop-down Menu at the top left side of the screen and select Deposit from the drop-down options.
- Once in the deposit section, click your mobile wallet of choice. This depends on the number attached to your account. For instance, if you register with your Vodacom number, choose Vodacom; if you register with Yas, choose Mixx by Yas, and so forth.
- Click on the depositing mechanism you wish to follow.
What Account Adjustments Can I Make After Registering?
While it’s important to ensure you share accurate information during your registration process, there are a few things you can change after the registration process or adjust. For instance, you can choose to set your deposit limits and cap your minimum and maximum spending amounts.
You can also adjust your daily wager limits. Further, you can also update your login password and choose whether or not you want to receive notifications (SMS, Push, Email, or both). Jackpot City also has a Cooling Off feature that lets you set your exclusion periods, whether daily, weekly, or monthly, for responsible gambling.
Finally, you can also choose your go-to payment method for both deposits and withdrawals by simply flipping the Add to Favourites button during your deposit or withdrawal process. For instance, you can set Vodacom to be your favourite payment method, skipping the step of choosing the payment method every time you want to do a transaction.
How to Log in to Jackpot City
Here is how you log into your Jackpot City casino account:
- Open the Jackpot City app on your device or visit the website.
- On the welcome page, click on the black Login button at the top right side of the screen
- Enter the mobile number you entered during the sign-up process and your password, and click Login.
Customer Service
Jackpot City offers fairly responsive customer service support. To access support, you have to log into your account. On the welcome page, click on Support at the bottom right side of the screen. Currently, Jackpot City casino offers live chat support to all players. However, the live chat is only available in English.
The chat session starts with an AI bot, but if you don’t find what you are looking for or the answers you need, you can then be connected with a real human customer support agent. According to players of the platform, the AI chatbot is pretty sufficient for common issues and provides explanations in detail.
However, if you need help with more complex issues, a live agent is a better option. Unfortunately, Jackpot City does not provide any information for phone or email support, nor is there information for social media channels.
Common Problems when Signing up
Our evaluation of the Jackpot City casino discovered these four commonly experienced issues during signing up:
As a requirement for completing the Jackpot City registration process, you must possess an active and valid Tanzanian-registered mobile phone number. This number is not only used for the login process but also for other activities, such as mobile payment methods.
To prevent any issues in signing up, you have to ensure the number is valid, active, and correct when you input it.
Remember, Jackpot City is licensed by the Gaming Board of Tanzania and thus only legally allowed to operate in Tanzania. This means that if you are in a foreign country, say Kenya, even as a Tanzanian resident, you will be breaking the laws by accessing or trying to sign up for Jackpot City account.
In fact, in some cases, you may be restricted from completing the sign-up process even if you have a valid Tanzanian phone number. In other instances, you may even be unable to load the website on your browser or find it on your app stores.
Part of the requirements to complete the Jackpot City registration process is that you meet the terms and conditions and other key requirements. During the registration process, you will be asked to accept that you are 18 years or older (as per Tanzanian laws) and agree to the terms, conditions, and privacy laws.
You will have to do so by ticking the box next to this information before you click on the Sign Up button. Failing to tick this box as a sign of your acceptance will result in the failure to create an account.
On the other hand, agreeing to this fraudulently can result in problems in the future. For instance, before your first withdrawal, you will have to verify your identity. This includes providing documentation to prove your age and that you are over 18 years old.
When signing up for an account on Jackpot City, make sure the device or browser you use is compatible with the online casino. This is because with an incompatible device or browser, you will not be able to complete the process.
For Android users, make sure your device is compatible with Android 7.0 and above, and a 1.0.1 software version. You should also have 5.48 MB of space to accommodate the app.
On the other hand, for iOS device users, you can use an iPhone, iPad, iPod, or Mac running on iOS 13.0 or higher, and a 1.2.2 software version. The mobile app takes up about 21.6 MB of space, so ensure you have adequate space.
For the desktop browser or mobile website, you may experience issues such as pages not loading, error pages, or forms not appearing correctly. To fix this, try to clear your browser cache or opt for a different browser. If you keep experiencing this issue on your mobile device, opt for the app instead.
FAQs
When signing up for Jackpot City, you don’t need any documents. All you need is a Tanzanian-registered, active, valid mobile number. You will be asked for documentation during the verification process later.
You can complete the Jackpot City registration process via its iOS or Android mobile app, on the official mobile website, or via a desktop web browser.
While it is limited to just casino games, Jackpot City doesn’t offer betting tips of any kind.
